Training & Coaching

My training services are still under construction, however this is what will be coming up this year:


  1. ServiceNow CMDB Fundamentals 
    1. CSDM Datamodel
    2. Core Processes to be supported
    3. CMDB Governance
  2. CMDB Quality indicators
  3. CMDB quality control
    1. Setup and structure your automated CMDB audits
    2. Managing required CMDB defect resolution tasks
    3. Providing Knowledge article assistance to resolution task users
  4. CMDB fully Certified CI
    1. Translate your audits into a Fully Certified CI dashboard



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